Customer Service Skills for Success (Record no. 1208)
| 000 -LEADER | |
|---|---|
| fixed length control field | 00288nam a22001217a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9780073545448 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | LUC |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Lucas W. Robert |
| 245 ## - TITLE STATEMENT | |
| Title | Customer Service Skills for Success |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 4th |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Boston |
| Name of publisher | McGraw-Hill Company |
| Year of publication | 2009 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Home library | Current library | Date acquired | Full call number | Accession Number | Koha item type |
|---|---|---|---|---|---|---|---|
| ZCAS | ZCAS | 01/10/2015 | 658.812 LUC | 6405 | Books | ||
| ZCAS | ZCAS | 01/10/2015 | 658.812 LUC | 6407 | Books | ||
| ZCAS | ZCAS | 07/10/2015 | 658.812 LUC | 6406 | Books |