Customer Service: Building Successful Skills for the Twenty-First Century (Record no. 1210)
| 000 -LEADER | |
|---|---|
| fixed length control field | 00323nam a22001217a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9780072938050 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | LUC |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Lucas W. Robert |
| 245 ## - TITLE STATEMENT | |
| Title | Customer Service: Building Successful Skills for the Twenty-First Century |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 3rd |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Boston |
| Name of publisher | McGraw-Hill Irwin |
| Year of publication | 2005 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Home library | Current library | Date acquired | Full call number | Accession Number | Koha item type |
|---|---|---|---|---|---|---|---|
| ZCAS | ZCAS | 01/10/2015 | 658.812 LUC | 2383 | Books | ||
| ZCAS | ZCAS | 01/10/2015 | 658.812 LUC | 2528 | Books | ||
| ZCAS | ZCAS | 01/10/2015 | 658.812 LUC | 2529 | Books | ||
| ZCAS | ZCAS | 01/10/2015 | 658.812 LUC | 2531 | Books | ||
| ZCAS | ZCAS | 05/10/2015 | 658.812 LUC | 2530 | Books | ||
| ZCAS | ZCAS | 07/10/2015 | 658.812 LUC | 2382 | Books | ||
| ZCAS | ZCAS | 20/10/2015 | 658.812 LUC | 2381 | Books | ||
| ZCAS | ZCAS | 17/05/2016 | 658.812 LUC | 14121 | Books | ||
| ZCAS | ZCAS | 17/05/2016 | 658.812 LUC | 14122 | Books | ||
| ZCAS | ZCAS | 17/05/2016 | 658.812 LUC | 14123 | Books | ||
| ZCAS | ZCAS | 17/05/2016 | 658.812 LUC | 14124 | Books | ||
| ZCAS | ZCAS | 17/05/2016 | 658.812 LUC | 14125 | Books | ||
| ZCAS | ZCAS | 17/05/2016 | 658.812 LUC | 14126 | Books | ||
| ZCAS | ZCAS | 17/05/2016 | 658.812 LUC | 14127 | Books | ||
| ZCAS | ZCAS | 17/05/2016 | 658.812 LUC | 14128 | Books | ||
| ZCAS | ZCAS | 17/05/2016 | 658.812 LUC | 14129 | Books | ||
| ZCAS | ZCAS | 17/05/2016 | 658.812 LUC | 14130 | Books | ||
| ZCAS | ZCAS | 17/05/2016 | 658.812 LUC | 14131 | Books | ||
| ZCAS | ZCAS | 17/05/2016 | 658.812 LUC | 14132 | Books | ||
| ZCAS | ZCAS | 17/05/2016 | 658.812 LUC | 14133 | Books | ||
| ZCAS | ZCAS | 17/05/2016 | 658.812 LUC | 14134 | Books | ||
| ZCAS | ZCAS | 17/05/2016 | 658.812 LUC | 14135 | Books | ||
| ZCAS | ZCAS | 24/02/2017 | 658.812 LUC | 2532 | Books | ||
| ZCAS | ZCAS | 16/03/2017 | 658.812 LUC | 14120 | Books | ||
| ZCAS | ZCAS | 23/03/2019 | 658.812 LUC | 14119 | Books |