Strategic Customer Service (Record no. 1830)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00259nam a22001097a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9780814413333 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812GOO |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | John A. Goodman |
| 245 ## - TITLE STATEMENT | |
| Title | Strategic Customer Service |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | United States of America |
| Name of publisher | Amacom |
| Year of publication | 2009 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Home library | Current library | Date acquired | Full call number | Accession Number | Koha item type |
|---|---|---|---|---|---|---|---|
| ZCAS | ZCAS | 04/04/2019 | 658.812GOO | 18704 | Books |