TY  - BOOK
AU  - Gamble R. Paul
AU  - Stone Merlin, Woodcock Neil and Foss Bryan
TI  - Up Close and Personal?. Customer Relationship Marketing @ Work
SN  - 9780749446918
U1  - 658.812 
PY  - 2006///
CY  - London
PB  - Kogan Page
ER  -